People & Culture (HR) Coordinator
The People & Culture Coordinator provides administrative, benefits administration, and recruitment support to the People & Culture Department. This position will serve as the primary point-of-contact for the People and Culture Department serving as the first line of support to employees across a range of HR services. Verifies that I-9 documentation is current and captures and maintains EEOC and affirmative action data. Works with the People & Culture Manager to process background checks and drug screenings. Prepares offer and benefit packets. Assists in the preparation of employee special events and meetings. Serves as a backup for payroll processing and activities.
KEY DUTIES AND RESPONSIBILITIES
The duties and responsibilities listed below are representative of the knowledge, skills and/or abilities required to successfully perform this job. Duties may include, but are not limited to:
Serves as primary point of contact for the People & Culture Department. Greet and receive employees, provide employees with basic answers to HR inquires, screen department telephone calls, provide employment verification for employees, etc.
Provides administrative support for the People & Culture department, maintains the department’s master calendar; schedules staff meetings and interviews as requested; sorting and routing department mail; mails, scans, and emails documents; makes copies; and performs other clerical functions as needed.
Updates and maintains Human Resources-related components of Navy Pier’s intranet.
Completes and maintains I-9 forms and files. Verifies that I-9 documentation is current and captures and maintains EEOC and affirmative action data used in EEO-1 reporting.
Facilitates unemployment compensation claim processes.
Investigates and resolves employee benefit-related issues, including health, dental, vision, and cobra vendor invoices.
Coordinates the People & Culture electronic files on the Shared HR Drive. Organizes, maintains, and stores all electronic files on the Shared HR Drive and DocuWare.
Coordinates the pre-employment process: background checks, drug screening, and professional reference checks.
Assists with the new hire orientation, onboarding, and training of new employees on related HR processes and systems.
Responsible for creating and maintaining employee files for active and terminated employees.
Conducts, in conjunction with the People & Culture Manager, audits of payroll, benefits and other HR programs.
Serves as a backup for payroll processing and activities.
Assists with the preparation of the performance review process.
Assists in the preparation of employee special events and meetings.
Assist in preparation of presentations, reports, and other prep materials as requested.
Performs and completes additional tasks and projects as assigned by Director.
The minimum level of knowledge, skills, and/or abilities required for this role include:
- Requires an Associate’s Degree with an emphasis in Human Resources, Business, or related field and/or equivalent experience.
- aPHR, PHR or SHRM-CP certification (preferred, but not required) or able to acquire within the first year of employment.
- Requires a minimum of two years of relevant experience, preferably in supporting benefits administration, payroll processing, performance management and the recruitment process.
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