The People & Culture Coordinator provides administrative, benefits administration, and recruitment support to the People & Culture Department. This position will serve as the primary point-of-contact for the People and Culture Department serving as the first line of support to employees across a range of HR services. Verifies that I-9 documentation is current and captures and maintains EEOC and affirmative action data. Works with the People & Culture Manager to process background checks and drug screenings. Prepares offer and benefit packets. Assists in the preparation of employee special events and meetings. Serves as a backup for payroll processing and activities.

KEY DUTIES AND RESPONSIBILITIES

The duties and responsibilities listed below are representative of the knowledge, skills and/or abilities required to successfully perform this job. Duties may include, but are not limited to:

• Serves as primary point of contact for the People & Culture Department. Greet and receive employees, provide employees with basic answers to HR inquires, screen department telephone calls, provide employment verification for employees, etc.

• Provides administrative support for the People & Culture department, maintains the department’s master calendar; schedules staff meetings and interviews as requested; sorting and routing department mail; mails, scans, and emails documents; makes copies; and performs other clerical functions as needed.

• Updates and maintains Human Resources-related components of Navy Pier’s intranet.

• Completes and maintains I-9 forms and files. Verifies that I-9 documentation is current and captures and maintains EEOC and affirmative action data used in EEO-1 reporting.

• Facilitates unemployment compensation claim processes.

• Investigates and resolves employee benefit-related issues, including health, dental, vision, and cobra vendor invoices.

• Coordinates the People & Culture electronic files on the Shared HR Drive. Organizes, maintains, and stores all electronic files on the Shared HR Drive and DocuWare.

• Coordinates the pre-employment process: background checks, drug screening, and professional reference checks.

• Assists with the new hire orientation, onboarding, and training of new employees on related HR processes and systems.

• Responsible for creating and maintaining employee files for active and terminated employees.

• Conducts, in conjunction with the People & Culture Manager, audits of payroll, benefits and other HR programs.

• Serves as a backup for payroll processing and activities.

• Assists with the preparation of the performance review process.

• Assists in the preparation of employee special events and meetings.

• Assist in preparation of presentations, reports, and other prep materials as requested.

• Performs and completes additional tasks and projects as assigned by Director.

QUALIFICATIONS

The minimum level of knowledge, skills, and/or abilities required for this role include:

EDUCATION

• Requires an Associate’s Degree with an emphasis in Human Resources, Business, or related field and/or equivalent experience.

CERTICATION

• aPHR, PHR or SHRM-CP certification (preferred, but not required) or able to acquire within the first year of employment.

EXPERIENCE 

• Requires a minimum of two years of relevant experience, preferably in supporting benefits administration, payroll processing, performance management and the recruitment process.