Warehouse Operations Manager

Job Summary:

This position reports to the Gateway Manager. This job is for a Warehouse Operations Coordinator who oversees a package sortation process that includes sorting packages by zip code, palletizing by zip code, managing the loading of pallets on to trucks for delivery on its assigned route. The package sortation process is scheduled for an evening to early morning operation. This job is a 5 day per week job. The sortation operation is conducted 7-days per week. Occasional work on the weekend may be required.

Pay Range: 

$60,000 - $70,000 DOE

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision Insurance
• Voluntary Accident insurance
• Paid time off
• Employee Assistance

Duties and Responsibilities:

• Overseeing the sortation process to ensure compliance with company and client standards and metrics.
• Ensuring sortation team members are trained to perform their assigned role
• Working with Sub-contracted managers to help assign sortation team members to the role best suited for their skills
• Working with our subcontractor to create work schedules for sortation team members
• Ensuring the sortation team complies with TSA requirements
• Managing mis-sorts and damaged packages per procedure
• Ensuring customer required reports are prepared and issued on time
• Reporting safety, security, and theft incidents
• Conducting daily safety briefings at the start of the shift
• Managing the loading of pallets/gaylords onto the assigned truck for delivery to the designated post office
• Developing sortation team members for job progression and sufficient bench depth
• Ensuring compliance with customer information and security requirements
• Being punctual for work assignments
• Maintaining a neatly groomed appearance
• Demonstrating internal and external customer service
• Complying with all applicable laws/regulations, as well as company policies/procedures
• Performing other duties as required

Qualifications:

• Must have a customer service oriented, friendly, helpful, and professional disposition
• Must have the ability to work in a fast paced and always changing environment
• Must have the ability to manage people effectively
• Must have strong influence management skills
• Excellent organization, communication (both written and verbal), and interpersonal skills required. 
• Must be able to handle sensitive and confidential information.
• Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.
• Computer skills (Microsoft Word and Excel) required for email and customer reports
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment

The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs. 

About Us:

Naniq is a third-party logistics company dedicated to providing the most innovative solutions for the Multinational Logistics Corporations (MLCs) we serve. We enable the MLC to deepen customer relationships by applying our expertise across many verticals (ocean, air, road, final mile, etc.). Through our vast network of contacts and partners, we offer a buffet of complex services that most MLCs are unable to easily offer on their own. Acting as the MLC, Naniq is able to capture incremental profit and deepen relationships with shippers – all to the benefit of the partnered MLC. 

Reasonable Accommodation:

It is Naniq’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.