Automotive Internet Sales Representative

Moyer Ford Sales is seeking a motivated Automotive Internet Sales Representative to manage and convert online customer inquiries into in-store appointments. This role is a great fit for someone who communicates well, follows up consistently, and enjoys working in a fast-paced dealership environment. In addition to supporting the sales team, this position provides backup support for the F&I department as needed, making it ideal for candidates interested in expanding their dealership skill set.

Key Responsibilities

• Respond quickly to internet leads, phone calls, and chat inquiries

• Communicate with customers via email, phone, and text to understand needs and build rapport

• Schedule and confirm dealership appointments

• Maintain accurate and detailed records in the CRM system

• Partner with sales consultants to ensure smooth handoffs and customer follow-through

• Re-engage unsold leads and support long-term customer relationships

• Assist with F&I backup support, including document preparation and customer coordination when needed

• Meet or exceed dealership goals for lead response, appointments, and conversions

Qualifications

• Previous internet sales or automotive sales experience preferred

• F&I experience a plus

• Strong written and verbal communication skills

• Comfortable using CRM systems and dealership technology

• Professional, customer-focused attitude

• Organized, dependable, and self-motivated

• Valid driver’s license with a clean driving record

Benefits

• Compensation based on experience

• Health, medical, and dental insurance

• Company-paid life insurance

• Company-paid short-term disability

• Growth and advancement opportunities

• Company-funded training and workshops

• Employee vehicle purchase program

• Family-owned and operated dealership

• Supportive, transparent, and team-focused work environment

• Long-term job stability

Moyer Ford Sales is an Equal Opportunity Employer. We are committed to maintaining a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.