Automotive Service Advisor

Modern Ford of Boone
300 New Market Blvd, Boone, NC
Full Time
$70,000 – $100,000 a year

Modern Ford of Boone is hiring an experienced Service Advisor to join our busy Ford dealership in Boone, NC.

$5,000 Sign-On Bonus available for qualified candidates

If you have previous service advisor experience and want to work in a professional and growth-focused dealership, we want to hear from you.

Pay & Benefits

$5,000 sign-on bonus (qualified hires)
Weekly performance bonuses
Competitive pay based on experience
Medical, dental, and vision insurance (available after 30 days)
Flexible spending account (FSA)
Voluntary life, disability, accident, and specified disease coverage
401(k) eligibility after 30 days
Paid holidays and Paid Time Off (PTO)
Heated service bays
5-day work week
Career advancement opportunities within a growing dealership network

Automotive Technician Responsibilities

Greets customer in a timely, friendly manner
Advises customer on the care of their vehicle and the value of maintaining the vehicle according to manufacturer’s specifications
Provides a complete and accurate written cost estimate for labor and parts
Handles telephone inquiries regarding appointments and work in process
Maintains high customer satisfaction standards

Service Advisor Qualifications

2+ years experience in an automotive service dealership preferred
Ford experience - highly preferred
Exceptional customer service skills
Outstanding organizational and follow up skills
Excellent written and verbal communication skills
Ability to occasionally to lift up to 70 lbs.

About Modern Ford of Boone

Modern Ford of Boone is part of the Modern Automotive Network, a fourth-generation, family-owned dealership group serving North Carolina since 1933. With 14 dealerships and 10 brands across the state, we are committed to integrity, customer satisfaction, and long-term employee success. We provide innovative facilities, strong leadership support, and opportunities for advancement throughout our organization.

Modern Ford of Boone is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic protected by federal, state, or local law.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Modern Ford of Boone