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Express Lane Service Advisor

  • Moberly Motors
  • 1520 North Morley Street P.O. Box 249, Moberly, MO
  • Full Time
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Moberly Motors, a Ford and CDJR dealership in Moberly, Missouri, is hiring an Express Lane Service Advisor to run our Express Lane.

You'll own the customer experience on a lane staffed with two teams of two technicians. The work is oil and filter changes, multipoint inspections (MPI), tires, and other maintenance, plus presenting additional recommended work when the inspection calls for it.

What you'll do:

  • Greet customers and write up Express Lane visits quickly and accurately
  • Coordinate two pairs of technicians so the lane stays on time
  • Oversee oil and filter changes, MPI inspections, tire work, and similar express services
  • Review inspection findings and recommend additional needed services clearly and honestly
  • Keep customers updated and get approvals before work is added
  • Hit throughput, customer-satisfaction, and sales goals for the lane

What we're looking for:

  • Service advisor experience preferred; strong automotive or customer-facing experience will be considered
  • Comfortable in a fast-paced express environment
  • A clear communicator who can explain needed work without pressure
  • Organized enough to keep four technicians and a line of customers moving
  • Valid driver's license

About Us
Moberly Motors is family owned and operated since 1943. For seven decades we have been building our reputation one car and truck at a time. We are looking for qualified people to join us. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we're looking for more outstanding people.

Benefits We Offer
Medical and Dental / 401K / Paid vacations after 1 year of employment / Paid holidays / 5-day Work Week / Family owned and operated with an excellent reputation in the community for over 70 years / Ongoing training opportunities and career development / Drug-Free work environment

We are an Equal Opportunity Employer. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.

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Equal Employment Opportunity Information (Voluntary Disclosures)

Moberly Motors is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Moberly Motors are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Moberly Motors. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Ethnic and Race identification

Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

Veteran status

Moberly Motors is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Moberly Motors to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA.

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I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Moberly Motors