Mitchell Selig Ford View All Jobs

Ford Service Advisor

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Founded in 1922, the Mitchell Auto Group has excelled over the past 95 years by providing an opportunity for individuals to turn their work ethic and positive attitude into a Career.

Today's automobiles employ state of the art technology that requires regular maintenance, software updates and repairs to perform at the highest level. Customers need a consultant to coach them through the maintenance of their vehicle.

Mitchell Selig Ford located off of exit 37 on 91 in Windsor, CT has just been completely renovated into a state of the art facility to better serve our customers.

We are looking for one individual with experience as a Service Advisor to join our team. A track record of high Customer Satisfaction is a must for this position.

What We Offer

  • Medical, Dental & Vision Insurance
  • Basic Life Insurance
  • 401k
  • Accident and Critical Illness Insurance

 

Responsibilities

  • Greets customers promptly
  • Obtains customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Determines and recommends needed maintenance base on age, mileage, and vehicle history
  • Prepares complete and accurate estimate of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers

 

Qualifications

  • Minimum 1 year experience in a service advisory role
  • Knowledge of automobiles
  • Positive attitude
  • High volume mentality
  • CSI focused

 

Apply for Ford Service Advisor

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Career Needs

Education

Military Experience

Did you serve in any branch of the US Armed Services? (optional)

Other Information

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Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Mitchell Selig Ford

If you have questions, please contact jgunn@mitchellautogroup.com