Customer Service Advisor
Kennesaw, GA
Full Time

Customer Service Advisor

MINI of Kennesaw is a family owned and operated business located in the heart of Georgia. Since our memorable beginnings, we’ve built a wonderful relationship with our community, offering relationships that last a lifetime.

As we’ve grown to encompass many dealerships, our SONS community has also grown, providing thriving dealerships that Georgia locals know and love. Our workplace environment offers trust and reliability which creates a sustainable and healthy future for our employees.

Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We’re looking for a Customer Service Advisor to join our growing team!

Benefits:

  • Medical & Dental Insurance

  • Life Insurance

  • 401k

  • Paid Training - Sales & Service

  • Employee Discounts on products & services

  • Saturday Lunches

  • Paid Vacation

  • Paid Time Off

  • Paid Holidays

The role of the Service Advisor is to provide world-class customer service from the initial contact with the customer until the customer's vehicle is returned back to the customer. This is the customer-facing aspect of our service department.

Responsibilities:

  • Managing customer appointments

    • Communicating via phone, text, or email with customers as needed

  • Coordinating with co-workers to effectively assist the customer

  • Providing solutions to customers' concerns

Qualifications:

  • Preferred: one year of professional experience in a similar role

  • Hard-working

  • Willing to learn and adapt

  • Quick-thinking

  • Outgoing attitude