Warranty Administrator

Description of the role:

The Warranty Administrator at Merit Chevrolet Co. in St Paul, Minnesota is responsible for managing warranty claims and ensuring compliance with warranty policies and procedures. They will work closely with service advisors, technicians, and customers to ensure accurate and timely processing of claims.

Responsibilities:

• Review and verify warranty claims
• Communicate with service advisors, technicians, and customers regarding claim approval status
• Prepare and submit warranty claims to manufacturers or third-party providers
• Maintain accurate records of warranty claims and related documents
• Assist in resolving warranty claim disputes
• Stay up to date with warranty policies and procedures

Requirements:

• Prior experience as a Warranty Administrator or in a related role
• Knowledge of automotive warranty processes and procedures
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Proficiency in using warranty management software
• Ability to multitask and prioritize workload
• CDK experience preferred

Benefits:

• Competitive compensation package
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Opportunities for career growth and development

About the Company:

Merit Chevrolet Co. is a leading automotive dealership located in St Paul, Minnesota. We are committed to providing exceptional customer service and quality vehicles. As a member of our team, you will have the opportunity to work in a supportive and collaborative environment, where your contributions are valued and recognized.