Shop Foreman

Mercedes-Benz of San Francisco is seeking an experienced and motivated Shop Foreman to lead our automotive service team. In this role, you will oversee daily shop operations, ensure high-quality vehicle repairs, and maintain a safe and efficient work environment. You will collaborate closely with technicians, service advisors, and management to deliver exceptional customer service and uphold the prestigious Mercedes-Benz brand standards.

Responsibilities

• Supervise and mentor the service and repair team to ensure efficient workflow and high-quality work.
• Coordinate scheduling and assignments to maximize productivity and minimize downtime.
• Maintain compliance with safety regulations and shop policies.
• Work closely with service advisors to communicate repair status, parts orders, and any technical issues.
• Evaluate technician performance and provide ongoing training and development.
• Manage shop inventory and tools to guarantee availability and proper maintenance.
• Handle customer concerns related to shop operations with professionalism and a solutions-oriented approach.
• Ensure all repairs meet manufacturer standards and warranty requirements.

Requirements

• Proven experience as a Shop Foreman or similar supervisory role in an automotive service environment, preferably with luxury vehicles.
• Strong knowledge of automotive repair procedures, diagnostics, and tools.
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Familiarity with Mercedes-Benz vehicles and service standards is a plus.
• Relevant certifications and training related to automotive repair and safety.

Benefits

• Health, dental, and vision insurance options.
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Professional development and training opportunities.
• Employee discounts on vehicles and services.

About the Company

Mercedes-Benz of San Francisco is a premier dealership dedicated to providing exceptional service and the highest quality vehicles. With a commitment to excellence, innovation, and customer satisfaction, we foster a supportive and dynamic work environment where our employees can thrive and grow. Join our team to be part of a prestigious brand known worldwide for luxury and performance.

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