Sprinter Assistant Service Advisor

International Autos Elmbrook
2230 E Moreland Blvd, Waukesha, WI
Full Time

CLOSED ON WEEKENDS!!!! Mercedes-Benz of Elmbrook on Hwy 18 in Waukesha has a fantastic customer base and outstanding technicians. We are looking for an outgoing person who enjoys engaging with customers to join our team as an assistant service advisor.

Support the Sprinter Advisor and or Mercedes Benz advisors in daily operations and customer interactions
Greet clients, assist with vehicle check-in, and ensure a smooth intake process
Communicate service updates to customers via phone, text, and email
Coordinate vehicle movement between service lanes, technician bays, and the car wash
Prepare repair orders and ensure documentation accuracy
Maintain a clean, organized, and welcoming service reception area
Assist with loaner vehicle coordination and key management

WE OFFER:

Paid training
Paid vacation
Flexible work hours
Medical, dental, and vision
401K
Closed Weekends

REQUIREMENTS:

Proven record of achieving exceptional Customer Satisfaction
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
CDK computer experience a plus

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International Autos Elmbrook