Sales Operations Analyst

Company Overview:

MedPro Disposal is a national leader in healthcare compliance solutions, providing medical waste management, OSHA/HIPAA training, and regulatory support to over 40,000 healthcare providers nationwide. Our mission is to simplify compliance and empower providers to focus on delivering exceptional patient care. We’re growing fast and need operational leaders who can turn data into action, processes into productivity, and systems into revenue results.

Position Summary:

The Sales Operations Analyst is responsible for driving operational excellence, CRM optimization, and analytics that empower the sales team to achieve $60–80M in annual revenue. This role focuses on increasing sales productivity, improving forecast accuracy, enhancing lead conversion, and ensuring data integrity across HubSpot and Salesforce. You’ll work cross-functionally with Marketing, Finance, and Operations to optimize processes, deliver actionable insights, and enable scalable sales growth.

Key Responsibilities:

• Sales Performance & Analytics – Support achievement of annual revenue targets through operational excellence, sales process improvements, and data-driven enablement.
• Pipeline Management – Maintain accurate pipeline reporting with 95%+ forecast accuracy and identify opportunities for conversion improvement.
• Sales Productivity Optimization – Analyze and improve sales rep utilization, touch efficiency, and sales cycle length.
• CRM Administration & Data Governance – Manage and optimize HubSpot and Salesforce platforms, ensuring 98%+ data quality and driving user adoption.
• Advanced Sales Reporting & Business Intelligence – Build, maintain, and optimize essential sales analytics, including:
  • Sales Activity Dashboards tracking daily/weekly calls, emails, meetings, and response rates. Touchpoint Analysis to correlate touches per opportunity with conversion rates.
  • Pipeline Velocity Reports to identify deal bottlenecks.
  • Win/Loss Analysis with competitive insights.
  • Sales Cycle Analysis segmented by rep, territory, and service line.
  • Quota Attainment Tracking with trends and forecasting.
• Advanced Forecasting & Predictive Analysis – Develop pipeline coverage models, lead scoring validation, customer health scoring, and competitive positioning analysis.
• Operational Excellence Tracking – Manage CRM data quality dashboards, sales process compliance reporting, onboarding metrics, and commission/incentive performance analysis.
• Data Hygiene & Quality Management – Implement data standardization, duplicate management, data enrichment, and ongoing cleansing protocols.
• Capacity & Resource Optimization – Conduct capacity planning, territory optimization, and performance coaching insights for sales leadership.
• Marketing Intelligence Collaboration – Provide competitive intelligence, content performance analysis, campaign effectiveness reporting, and customer persona insights to marketing.
• Process Optimization & Change Management – Map, automate, and improve sales processes, implement training programs, and monitor adoption rates.
• Customer Lifecycle & Account Support – Track customer journeys, support retention and renewal management, and analyze expansion opportunities.

Qualifications:

• 8-10+ years in Sales Operations, with proven revenue impact in a B2B or healthcare environment.
• Advanced expertise in both HubSpot and Salesforce administration.
• Track record of improving sales productivity, conversion rates, and forecast accuracy.
• Strong analytical skills and experience with BI tools.
• Excellent communication skills, with the ability to influence stakeholders at all levels.

Preferred:

• Experience with marketing automation platforms and sales/marketing alignment.
• Knowledge of healthcare compliance, SaaS, or other regulated industries.
• Project management experience with system implementations and process optimization.
• Experience in training sales teams on new processes and technologies?
• Understanding of financial metrics and sales performance measurement?

Compensation & Benefits:

• Earning Potential: Competitive base salary of $60K based on experience
• Health & Wellness: Comprehensive medical, dental, and vision insurance with optional family coverage.
• Time Off: Generous PTO, paid holidays, and supportive work culture.
• Professional Development: Access to executive coaching, sales leadership training, and industry events.

Equal Opportunity Employer

MedPro Disposal is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome applicants from all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status.