Automotive Sales Consultant
3150 Dauphin Street, Mobile, AL
Full Time
McConnell Automotive is looking for a motivated, personable Automotive Sales Consultant to join our team.
Family-owned and operated since 1955, McConnell Automotive is now in its third generation of family leadership. For more than 70 years, we have built our reputation in Mobile and along the Gulf Coast by taking care of our customers, supporting our employees, and building relationships that last.
We are looking for someone who enjoys working with people, is motivated to succeed, and understands that long-term success in automotive sales comes from providing an excellent customer experience—not simply selling a vehicle.
Whether you have automotive sales experience or a strong background in customer service or sales and are ready to learn the automotive business, we want to hear from you.
What You'll Do
- Greet customers and provide a professional, welcoming dealership experience from the moment they arrive.
- Help customers identify the new or pre-owned vehicle that best fits their needs, preferences, and budget.
- Develop a strong working knowledge of our GMC lineup, available features, technology, packages and incentives.
- Present and demonstrate vehicles, conduct test drives, and clearly explain features and benefits.
- Respond promptly and professionally to internet leads, phone inquiries, showroom customers, and other sales opportunities.
- Consistently follow up with prospective customers through phone, text, email, and our CRM.
- Build your own customer base through prospecting, referrals, repeat customers, and relationship-building.
- Guide customers through the entire purchasing process, from the initial conversation through vehicle selection, negotiation, financing, and delivery.
- Work closely with sales managers and our finance team to ensure an efficient and professional buying experience.
- Conduct thorough vehicle deliveries and make sure customers understand the technology and features of their new vehicle before leaving the dealership.
- Maintain accurate customer information, notes, appointments, and follow-up activities in the dealership CRM.
- Follow up with customers after the sale to encourage long-term relationships, repeat business, and referrals.
- Participate in product training, sales meetings, and ongoing professional development.
- Work as part of a team to achieve both individual and dealership sales goals while maintaining a high level of customer satisfaction.
What We're Looking For
- Strong communication and interpersonal skills.
- A genuine desire to help customers and build relationships.
- Self-motivation and the ability to work toward individual sales goals.
- Professional appearance and demeanor.
- Strong organizational and follow-up skills.
- Comfortable communicating with customers by phone, text, email, and in person.
- Ability to learn vehicle technology, features, and product information.
- Previous automotive sales experience is preferred, but not required for the right candidate.
- Previous experience in sales, hospitality, customer service, retail, or another customer-facing position is a plus.
- Comfortable using computers, CRM systems, and other dealership technology.
- Valid driver's license and acceptable driving record.
Why McConnell Automotive?
At McConnell Automotive, we believe happy employees make happy customers. We want our employees to build careers here—not simply have jobs.
As a third-generation family-owned dealership, we offer the opportunity to work for an established local company with more than 70 years of history in the Mobile community while still embracing the technology, training, and processes of today's automotive industry.
Our benefits include:
- Medical and dental insurance
- 401(k)
- Vacation Pay
- Training
- Opportunities for advancement
- Employee vehicle purchase program
- Employee discounts
- Health and wellness benefits
- Saturday lunches
- Long-term career opportunities with a family-owned company
If you are competitive, personable, motivated to succeed, and want the opportunity to build a rewarding career in automotive sales, we encourage you to apply.
Join a third-generation, family-owned dealership that has proudly served Mobile and the Gulf Coast since 1955.
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