Experienced Service Consultant (Service Advisor)

Safford Mazda Fairfax
10570 Fairfax Blvd, Fairfax, VA
Full Time
$70,000 – $120,000 a year

Safford Mazda Fairfax | Fairfax, VA

Safford Mazda Fairfax is seeking an experienced Service Advisor to join our growing service department. This role is designed for professionals who can step into a service lane immediately, communicate clearly with customers, and thrive in a fast-paced dealership environment.

Qualifications (Required)

2+ years of Service Advisor experience in a franchised dealership or auto repair facility
Proven ability to manage multiple repair orders simultaneously
Strong customer communication and problem-solving skills
Experience presenting maintenance and repair recommendations
Comfortable using dealership service software and digital inspection tools

Responsibilities

Greet customers and write accurate repair orders
Advise customers on recommended maintenance and repairs
Provide proactive status updates throughout the service visit
Coordinate closely with technicians to ensure timely and accurate repairs
Review repair orders for accuracy prior to delivery
Support CSI, retention, and repeat business goals

Compensation & Benefits

$70,000 – $120,000 annual earning potential, based on experience and performance
Competitive pay plan with performance incentives
Health insurance, 401(k), and paid time off
Ongoing Mazda manufacturer and in-house training

Why Safford Mazda Fairfax

State-of-the-art Retail Evolution facility
Modern service drive and advanced technology
Strong leadership and service support
A culture focused on professionalism, accountability, and long-term relationships

This position is not entry-level. We are looking for experienced professionals who take ownership of their lane and value doing things the right way.

Safford Mazda Fairfax is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Apply for Experienced Service Consultant (Service Advisor)

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

State/Province

Zip/Postal Code (optional)

Were you referred by anyone? (optional)YesNo

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Safford Mazda Fairfax

If you have questions, please contact treyrodgers@saffordbrown.com