Floorback

Floorback

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

A Floorback is critical to the smooth operation of world-class restaurants; they assist Bartenders by keeping all table areas clean, stocked and offering support to ensure efficient and friendly service for guests. The ideal candidate is high energy, positive, fun, and quick on their feet.

What we will ask of you:

• Provides help and support to all fellow team members.
• Portrays a positive and professional attitude.
• Responsible for having a high level of knowledge regarding all menu items
• Responsible for attending and participating in any training sessions, department meetings, and assessments.
• Immediately reports all guest dissatisfaction issues to the nearest manager.
• Treats all staff areas with respect and contributes to keeping them clean and organized.
• Ensures high levels of hospitality during all guests’ interactions. Attentive to guest needs at all times.
• Completes all opening, running, and closing side work for each scheduled shift.
• Running side work includes the maintenance of side stations, alignment of furniture, adjusting tables for large/smaller parties and proper placement of pillows throughout the shift.
• Sets up bottle service sections in a timely matter for server- this includes buckets, ice, mixers.

Requirements for Success:

• Be 21 years of age or older with 1-2 years of prior restaurant experience
• Working knowledge of beer, wine, liquor and common drink recipes.
• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.