Service Advisor

Mark Sweeney Buick GMC
3365 Highland Ave, Cincinnati, OH
Full Time

Description of the role

The Service Advisor at Mark Sweeney Buick GMC in Cincinnati, OH plays a crucial role in providing exceptional customer service and assisting customers with their vehicle maintenance needs.

Responsibilities

Assessing customer vehicle needs and recommending appropriate services
Explaining service recommendations and costs to customers
Scheduling service appointments and coordinating with service technicians
Ensuring customer satisfaction throughout the service process

Requirements

Prior experience in customer service or automotive industry is preferred
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Detail-oriented and organized

Benefits

Competitive compensation
Health insurance options
401(k) retirement plan
Paid time off

About the Company

Mark Sweeney Buick GMC is a well-established automotive dealership in Cincinnati, OH, known for its commitment to customer satisfaction and high-quality service. Join our team and be a part of our success in providing top-notch service to our customers.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Mark Sweeney Buick GMC