Collections Intern (Paid, Temporary, 90-Day)

About the role

Mannix Marketing is looking for a Collections Intern to help manage outstanding client invoices for a 90-day engagement. This is a phone-heavy role: you'll reach out to clients with past-due balances, confirm what's owed, and collect payment.

What you'll do

• Make outbound collection calls to clients with past-due invoices
• Confirm invoice details and amounts owed before each call
• Process credit card payments over the phone
• Document call outcomes and payment status after each contact
• Escalate accounts with disputes or non-payment to the team as needed

What we're looking for

• Prior experience in collections, accounts receivable, or a phone-heavy customer service role a plus, not required
• Comfortable making a high volume of calls per shift
• Clear, professional phone manner, including with clients who are behind on payment
• Familiarity with QuickBooks is a plus, not required
• Reliable internet connection and a quiet workspace

This is a fixed 90-day, paid position. There may be an opportunity to extend based on business need, but no ongoing role is guaranteed beyond the initial term.

Location: Remote, located in/around Queensbury, NY preferred
Pay Rate: $20-$25/hr
Schedule: Part-time, 15-25 hours/week, flexible
Duration: Fixed-term, 90 days from start date