Automotive Dispatcher / Assistant Service Manager

 Join the Audi New Rochelle Team!

Automotive Dispatcher / Assistant Service Manager

 Location: New Rochelle, NY
 Job Type: Full-Time
 Department: Service

Are you ready to accelerate your career with a premium brand? Audi New Rochelle is looking for a highly motivated, detail-oriented, and customer-focused Automotive Dispatcher/Assistant Service Manager to join our fast-paced and dynamic Service Department!

 What You'll Do:

• Efficiently dispatch repair orders to technicians based on skill level, availability, and priority

• Support the Service Manager with day-to-day operations, including workflow optimization and team coordination

• Communicate with technicians, advisors, and parts department to ensure smooth service operations

• Monitor and update repair timelines to ensure on-time vehicle delivery

• Ensure customer satisfaction by maintaining strong relationships and timely updates

• Assist in resolving any service-related concerns or escalations

• Maintain accurate service records and adhere to dealership and manufacturer standards

 Why Join Us?

• Work with a prestigious, high-performance brand

• Be part of a collaborative, team-oriented environment

• Opportunity for growth and advancement within the dealership group

• Competitive compensation and benefits package, including:

  • Health, Dental & Vision Insurance

  • 401(k) with Company Match

  • Paid Time Off & Holidays

  • Employee Discounts on Vehicles and Service

 What We're Looking For:

• 2+ years of experience in a dealership service department (dispatcher, service advisor, or management role preferred)

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Knowledge of CDK/ADP or similar DMS software is a plus

• Passion for the automotive industry and a drive to exceed expectations

 Apply Today!

Ready to shift your career into high gear? Submit your resume to Shaun@audinewrochelle.com and a brief cover letter telling us why you're the perfect fit for Audi New Rochelle!

Audi New Rochelle
Where performance meets passion.