Toyota Express Service Advisor

Toyota of Kenner
2460 Veterans Blvd, Kenner, LA
Full Time
$45,000 – $80,000

Job Summary:
Toyota of Kenner, a Toyota dealership located in Kenner, Louisiana, is seeking a motivated and customer-oriented individual to join our team as a Full Time Toyota Express Service Advisor. As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is an individual contributor role with a competitive salary range of $45,000 to $80,000 per year, paid semimonthly.

Compensation & Benefits:
- Competitive salary range of $45,000 to $80,000 per year, paid semimonthly
- Comprehensive benefits package including health, dental, and vision insurance
- Paid time off and holidays
- 401k with company match
- Ongoing training and opportunities for career advancement
- Employee discounts on vehicle purchases, services, and parts

Responsibilities:
- Greet and assist customers with a positive and professional attitude
- Schedule appointments and communicate with customers regarding their service needs
- Provide accurate estimates for services and obtain customer approval
- Ensure work is completed in a timely and efficient manner
- Communicate with technicians to keep customers updated on the status of their vehicle
- Process customer payments and maintain accurate records
- Continuously seek opportunities to improve customer satisfaction and service department efficiency
- Maintain knowledge of Toyota products, services, and promotions
- Handle customer complaints and escalate to management when necessary
- Follow dealership and manufacturer guidelines and policies

Requirements:
- High school diploma or equivalent
- Previous experience in customer service, preferably in the automotive industry
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Proficient in basic computer skills and experience with dealership management systems is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Must be able to work occasional weekends and evenings
- Must have a valid driver's license and clear driving record

EEOC Statement:
Toyota of Kenner is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.

Apply for Toyota Express Service Advisor

First name (required)

Last name (required)

Email address (required)

Phone number (required)

I would like to communicate with the hiring team via text message about my application and next steps.

Address (optional)

City (optional)

State/Province

Zip/Postal Code (optional)

Were you referred by anyone?YesNo

Please add your resume (optional)

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

Please add your cover letter (optional)

10MB limit; .pdf, .doc, and .docx file types are accepted.

ATTACH FILE

Career Needs

Are you willing to relocate? (optional)YesNo

Is there anything you would like to tell us about relocation? (optional)

Timeframe to start new position

What is your earliest available start date?

Work History

Company name (required)

City (required)

State

Job title held (required)

Start date

End date

Current

Education

Highest level of education completed

Other Information

Why do you think this position is a good fit for you?

What questions or concerns do you have about this role?

Our insurance requires that every driver be at least 21 years of age and have a minimum of three full years driving experience with an official Driver's License (not a Driver's Permit). Do you meet this requirement 100% for both age and driving experience?

Do you have a legal right to work for any employer in the United States?

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Signature (required)

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Toyota of Kenner