Rental Car Agent

Rental Car Agent

THIS IS A PART-TIME POSITION 8AM-1PM

$18/hour

Responsibilities

• Answering incoming phone calls.

• Making reservations or quoting pricing.

• Verifying driver license and insurance information.

• Check that reservations vehicles are ready to go out (clean and gas tank are full).

• Completing rental agreements.

• Creating/updating sublets for service customer.

• Completing the return of rental agreements.

Qualifications

• Have a valid driver’s license with a clean driving record.

• Have a positive upbeat attitude.

• Be willing to go above and beyond for customer experience/satisfaction.

• Have a sense of professionalism and be able to smile in the face of adversity and demanding clients.

• Have the drive to learn and progress within the company.

• Be skilled in typing and using a computer based programming.

• Be organized and detail orientated with paperwork and scheduling.

• Able to handle multitasking (being able to handle two or three customers at the same time while verifying information.)

• Have great phone skills (handling multi-lined phone systems, taking messages, live transfers, and having a professional phone etiquette)
   

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.