Service Advisor

SERVICE ADVISOR | SOUTHAVEN HONDA

DRIVE THE EXPERIENCE. LEAD THE LANE. GROW YOUR CAREER.

Southaven Honda is seeking a Service Advisor who delivers exceptional customer experiences 

This position is ideal for a motivated, task-oriented professional who understands Honda service standards, values accuracy, and thrives in a performance-driven environment.

ROLE RESPONSIBILITIES

Manage the service lane experience from write-up through vehicle delivery

Accurately document customer concerns and recommend maintenance and repairs

Communicate effectively with technicians, parts, and management

Ensure repair orders meet Honda and dealership standards

Drive CSI, service retention, and first-visit resolution

Provide timely updates and set clear customer expectations

Maintain organization, follow-up, and workflow discipline

REQUIRED QUALIFICATIONS

Honda or Acura service experience preferred but not required.

Honda certification or equivalent OEM certification preferred but not required.

Strong customer service, communication, and organizational skills

Task-oriented with the ability to manage multiple priorities

Proven success in fast-paced, high-volume service operations

Professional appearance and customer-first mindset

IDEAL CANDIDATE

Highly motivated and performance-driven

Passionate about delivering excellent customer service

Coachable with leadership potential

COMPENSATION & OPPORTUNITY

Income potential that exceeds typical local market averages

Performance-based pay structure designed to reward top performers

Strong volume, retention, and support systems to maximize earnings

Clear pathway to increased compensation through leadership growth

WHY SOUTHAVEN HONDA

Competitive compensation with performance-based pay

Full benefits package (medical, dental, vision, 401(k))

Modern facility with strong operational support

Clear advancement path into management

Stable, growth-oriented dealership environment

APPLY HERE OR STOP BY WITH YOUR RESUME

If you’re an experienced Honda Advisor ready to outperform the market and advance your career, we want to meet you.