Automotive Sales Business Development Center

Job Title: Sales Business Development Representative
Location: Lou Fusz Subaru – Creve Coeur, MO
Department: Sales
Employment Type: Full-Time

About Us:
The Lou Fusz Automotive Network has been serving the St. Louis area for over 70 years, providing exceptional customer service, quality vehicles, and a welcoming team environment. Our Subaru Creve Coeur location is looking for a motivated and personable Sales Business Development Representative (BDC) to join our growing sales team.

Position Summary:
The Sales Business Development Representative will be responsible for handling inbound sales inquiries, generating new leads through outbound calls and emails, setting appointments for the sales team, and providing exceptional customer service to every guest. This role is key in driving dealership sales by connecting with potential buyers, following up on leads, and maintaining strong communication throughout the sales process. The Compensation for this position will be $36,000 annually plus commission. 

Benefits:

• Extremely competitive Medical/Dental/Vision Reimbursement Plans
• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
• 401K Plan with Company Match
• Voluntary Benefits including Short Term Disability/Accident/Critical Illness/Universal Life/Cancer and Vision
• Vacation
• Holidays
• Personal Time off
• Bereavement Leave
• Employee Discounts
• Referral Bonus
• Academy Training
• Athletic Scholarships
• An incredible work environment where we focus on our employees, their success, and their individual growth and opportunities
• No work Sundays

Responsibilities:

• Respond promptly to internet, phone, and walk-in inquiries from prospective customers.

• Make outbound calls, send follow-up emails, and use text messaging to engage with potential buyers.

• Schedule and confirm sales appointments for the dealership’s sales team.

• Maintain accurate records of customer interactions and follow-ups in the CRM system.

• Work closely with the sales managers to develop strategies for lead conversion.

• Provide detailed vehicle information, special promotions, and dealership offerings to customers.

• Deliver an exceptional customer experience that aligns with Lou Fusz’s culture and values.

• Meet or exceed monthly goals for appointments set and leads converted to sales.

Qualifications:

• Previous BDC, sales, or customer service experience preferred (automotive experience a plus).

• Excellent communication skills (verbal, written, and over the phone).

• Professional, energetic, and positive attitude.

• Strong organizational and time management skills.

• Ability to learn quickly and adapt to changing processes and technology.

• Basic computer skills and familiarity with CRM software.

• Must have a valid driver’s license and acceptable driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.