Front Desk Agent

Description of the role:

The Front Desk Agent at The Resort at Longboat Key Club is responsible for providing exceptional customer service to guests, checking them in/out, and assisting with any inquiries or requests they may have.

Responsibilities:

• Greet guests in a friendly and professional manner
• Check guests in and out efficiently
• Answer phone calls and direct them appropriately
• Handle guest requests and resolve any issues promptly
• Maintain a clean and organized front desk area.

Requirements:

• Previous customer service experience
• Excellent communication skills
• Ability to work in a fast-paced environment
• Attention to detail
• Knowledge or basic computer systems

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 30% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discounts
• Opportunity for growth within the company

About the Company:

The Resort at Longboat Key Club is a luxury resort located in Longboat Key, Florida.  It offers world-class amenities and a stunning beachfront location for guests to enjoy.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.  We are an Equal Opportunity Employer.