Sales Desk Manager

Lockhart Cadillac, a luxury Cadillac franchise dealership, is seeking an experienced, motivated Sales Desk Manager to lead our sales team and deliver an exceptional client experience. This is an outstanding opportunity for a proven automotive sales leader who thrives in a high-performance environment and understands the expectations of an affluent clientele.

Requirements

• Minimum 5 years of automotive sales experience

• Minimum 3 years of automotive sales management experience

• Luxury automotive dealership experience preferred, but not required

• Previous dealership desking experience is required

• Strong knowledge of dealership management systems (DMS) and CRM platforms

• Ability to recruit, hire, train, and develop successful sales consultants

• Experience appraising trade-ins and structuring vehicle deals

• Strong leadership, communication, and organizational skills

• Ability to conduct daily sales meetings and motivate a sales team

• Professional appearance and demeanor

• Exceptional verbal and written communication skills with the ability to build relationships with an affluent, discerning customer base

• Commitment to delivering a first-class luxury buying experience

Responsibilities

• Manage all daily sales desk operations

• Structure and finalize vehicle transactions

• Recruit, interview, hire, onboard, and train new sales professionals

• Coach and develop the sales team to achieve dealership goals

• Monitor CRM activity and ensure consistent customer follow-up

• Accurately appraise customer trade-ins

• Conduct daily sales meetings while providing ongoing training and performance coaching

• Work closely with Finance and dealership leadership to maximize customer satisfaction and dealership profitability

• Ensure every customer interaction reflects the premium standards and reputation of the Cadillac brand

What We Offer

• Competitive compensation package

• Professional, team-oriented work environment

• The opportunity to represent one of the most prestigious luxury automotive brands in the industry

Apply Today

No phone calls, please.

Please email your resume to Bob Heman bheman@lockhartcadillac.com with the subject line Sales Desk Manager Application.