Automotive Parts Counterperson

Livermore Ford
2266 Kittyhawk Rd, Livermore, CA
Full Time
$21 – $25 an hour

Livermore Ford in Livermore, CA is looking for an experienced Parts Counterperson with a strong Ford background to join its parts department. This role covers the full parts sales process, from helping customers and technicians identify what they need, to sourcing special orders and keeping inventory accurate. If you've spent years working a Ford parts counter and know the product, the systems, and what good customer service looks like in a dealership environment, don't hesitate to apply!

What We Offer

$21–$25/hour depending on experience, plus bonus
Health, dental, and vision insurance
PTO and sick leave
401(k)

What You'll Do

Oversee the parts sales process from initial inquiry through fulfillment
Work with the parts manager to source parts not currently in stock
Process special order requests and follow through to delivery
Communicate parts status and updates to customers and internal staff throughout the transaction
Maintain accurate knowledge of inventory levels and ordering systems
Adhere to all company safety policies and applicable federal, state, and local regulations

What We're Looking For

5+ years of experience in a Ford dealership parts department required
Deep knowledge of Ford parts, systems, and inventory processes
Excellent customer service and communication skills
Strong analytical, math, and computer skills; comfortable learning new software and systems
Ability to manage multiple requests accurately without losing attention to detail
Ability to lift 50 pounds and stand for extended periods
High school diploma or equivalent required

Livermore Ford is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination or harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law.

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Other Information

We are only considering candidates with PARTS experience at the following brands: Ford, Lincoln, GM, Chrysler, Dodge, Jeep, Ram. Do you have PARTS experience at one of these stores?

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Livermore Ford