Service Advisor at Livermore Ford Lincoln

Livermore Ford
2266 Kittyhawk Rd, Livermore, CA
Full Time
$60,000 – $192,000 a year

Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.

We offer:

Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Free College education courses for employees and their immediate family members
Employee discounts
Excellent culture
Room for growth

RESPONSIBILITIES:

Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly document all vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers

REQUIREMENTS:

Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity

If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.

Please reply with a copy of your resume and experience for consideration. Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment.

For more information, please see gillautogroup.com.

Apply for Service Advisor at Livermore Ford Lincoln

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We are only hiring Service Advisors with at least 5+ years of Ford/Lincoln experience. How many years of experience do you have as a Ford/Lincoln Service Advisor ?

If you have never worked for Ford or Lincoln, you will be immediately denied. Do you understand?

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Livermore Ford