Director of Environmental Services

Richmond, VA
Full Time

or

Position: Director of Environmental Services
Schedule: Full-time, minimum 40 hours per week; includes weekend and holiday rotation

Overview:
The Director of Environmental Services is responsible for directing and supervising staff in the Housekeeping and Laundry departments. This role provides leadership over daily operations, staff management, compliance, equipment upkeep, and budget control. The Director ensures high-quality service is delivered to residents at all levels of care.

General Qualifications:

  • Must be 21 years of age or older

  • Bachelor’s degree or certification in Food Service, Nutrition, Business Management, or a related field

  • Minimum five years of experience in environmental services training or management

  • Supervisory experience in hospitals, retirement homes, or nursing home settings preferred

Job Duties:

  • Lead and supervise all staff in Housekeeping and Laundry, enforcing VBH policies and maintaining discipline, morale, and service quality.

  • Delegate responsibilities to department managers, oversee hiring, onboarding, annual training (e.g., Relias), and ensure ontime performance reviews.

  • Manage departmental budgets and expenses—supplies, wages, equipment—and prepare monthly financial reports.

  • Maintain, inspect, and replace housekeeping and laundry equipment; coordinate with vendors and maintenance teams.

  • Oversee scheduling, timeclock compliance, attendance, and payroll edits to control overtime and staff coverage.

  • Ensure compliance with facility protocols, safety rules, fire/disaster plans, and regulatory standards (e.g., VA Dept. of Health, DSS, OSHA).

  • Conduct regular audits and inspections of resident rooms and common areas to uphold cleanliness and confidentiality standards.

  • Coach and manage staff performance, including conducting disciplinary actions (up to suspension/termination) and recommending promotions or reassignments.

  • Manage recordkeeping for staff files, disciplinary actions, training, and regulatory documentation.

  • Participate in leadership meetings, facility committees, emergency drills, and assume additional duties assigned by management.

Working Conditions:

  • Standard 40-hour work week with weekend and holiday scheduling as needed

  • On-call availability during emergencies or coverage needs

  • Active participation in meetings, committees, and training events

Why Join Us:

  • Lead a key function that directly enhances resident quality of life

  • Collaborate with a dedicated team in a mission-driven healthcare environment

  • Benefit from professional development, cross-department training, and career growth

  • Receive competitive salary and benefits, including health coverage, retirement plan, and paid time off

How to Apply
Submit your resume and cover letter through our Application Portal/Link. Please highlight:

  • Leadership experience in housekeeping and laundry within healthcare settings

  • Budget oversight and training program development experience

  • Professional certifications or compliance achievements

We are an equal opportunity employer. We value diversity and are committed to fostering an inclusive environment for all staff and residents.

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