Pool and Beach Supervisor

The Pool and Beach Supervisor oversees the daily operations of all pool and beach facilities, ensuring a safe, clean, and enjoyable environment for guests and members. This role is responsible for supervising lifeguards, attendants, and support staff, maintaining compliance with safety regulations, and providing exceptional service aligned with the organization’s standards.

Key Responsibilities:

• Supervise and schedule all pool and beach staff, ensuring adequate coverage during operating hours.

• Monitor pool and beach areas to ensure safety, cleanliness, and adherence to health and safety standards.

• Enforce facility rules and regulations to prevent accidents and maintain order.

• Conduct regular inspections of pool, beach, and equipment; report and coordinate maintenance as needed

• Coordinate daily operations, special events, and recreational activities in the pool and beach areas.

• Maintain accurate records of staff schedules, incident reports, and chemical readings.

• Support recruitment, onboarding, and ongoing training of recreation staff.

• Promote a culture of safety, teamwork, and guest satisfaction.

• Supervise and schedule all pool and beach staff, ensuring adequate coverage during operating hours.
• Greets all guests arriving at the pool in a professional, friendly, and engaging manner.
• Anticipate guests’ needs, responds promptly, and acknowledge all guests.
• Maintains positive guest relations at all times.
• Maintain complete knowledge of daily house count, VIPs in-house, arrivals/departures, all hotel facilities and services, and hours of operation for each F&B outlet.
• Obtain clean towels from Laundry and transport them to the pool deck; fold and stack towels.
• Open, set up, and organize pool deck.
• Set-up pool furniture, towels, and umbrellas.
• Remove trash and debris from all work areas and pool facilities.
• Sweep, wash down, mop, and clean the pool deck; use the squeegee to dry the decks.
• Check pool restrooms and throughout the shift for supply levels, cleanliness, and working order. Notify the proper departments of any needs.
• Adheres to all pool safety standards, including safety procedures for adverse weather conditions.
• Collects dirty towels left on chairs and pool deck.
• Utilize first aid and lifesaving procedures when situations demand.
• Complete closing duties.

Qualifications: 

• High School Diploma or GED
• Previous Experience is a Plus
• Able to work a flexible work schedule, including weekends and holidays.
• Excellent guest service skills and oral communication skills.
• Ability to lift to 20 lbs. and carry up to 75 lbs.
• Ability to walk or stand for prolonged periods.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Short Term Disability 
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount on Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount 

This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.