Automotive Service Advisor

Liberty Honda
71 W Service Rd, Hartford, CT
Full Time
$60,000 – $120,000 a year

Liberty Honda

Hartford, CT.

Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming Automotive Service Advisor to create a premium guest experience at Liberty Honda.

What We Offer:

Industry leading compensation package- Pay Range $60,000-$120,000

Aggressive bonus structure
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Vacation and Holidays
Career Advancement Opportunities
Professional Development and Leadership Training
Support from one of Connecticut's most respected automotive groups
A culture focused on growth, accountability, and success

What You’ll Do:

Provide an exceptional service experience for all customers, ensuring complete satisfaction (CSI).
Advise customers on necessary repairs and services, communicating clearly and effectively.
Build strong relationships with clients, ensuring repeat business and referrals.
Coordinate with the service team to ensure timely and accurate service.
Maintain detailed customer records and service reports.

Keys To Success:

Experience: 1+ years of Service Advisor experience in the automotive industry.
Customer Satisfaction: Proven track record of delivering excellent customer satisfaction (CSI) ratings.
Communication Skills: Strong interpersonal and communication skills, with a genuine ability to connect with customers.
Organizational Skills: Ability to multitask and manage time effectively in a fast-paced environment.
Knowledge: Familiarity with Jeep and Nissan vehicles and service processes is a strong advantage.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Liberty Honda