Loaner Car Representative

We are looking for a Loaner Representative / Valet to join our new Lexus team!

Responsibilities:

• State-of-the-art facility with the latest technology and amenities to foster a professional work environment
• Manage the mobility fleet inventory
• Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner. 
• Manage Valet and Shuttle Program to ensure customers are receiving premium transportation experience
• Manage support personnel including Mobility Associates, Valets and Clean up Staff
• Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.
• Conduct cleanlyiness and damage inspection before and after each rental transaction 
• Interior wipe downs of rental vehicles
• Run daily reports to determine overdue rentals
• Review and analyze management reports and implement action plans as needed
• Excellent communication, organizational and follow up skills needed
• Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must
• Performs other duties as assigned

Requirements:

• Outstanding communication skills in both verbal and written
• Excellent customer satisfaction skills
• Professional appearance and work ethic
• Automotive experience a PLUS
• Self-starter and self-motivator
• Ability to multi-task independently
• Great attitude with high-energy
• Ability to work cooperatively with Sales, Service and Parts Personnel.
• Valid driver’s license with a clean driving record.
• Service or hospitality industry experience a PLUS
• Bilingual a PLUS
• High school diploma or equivalent

Benefits:

• 401K
• Paid Vacation
• Health and Dental Insurance
• Life Insurance
• Fitness Program
• Short and Long term disability 

All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an Equal Opportunity Employer (EOE).