Call Center Rep / Appointment Setter

We are seeking a driven Call Center Rep / Appointment Setter to join our Sales Team!

What We’re Looking For 

Our growing sales department is looking for ambitious, goal-oriented individuals to join our team. Call Center, Customer Service, and Retail Sales professionals looking for an opportunity to grow and develop your career apply here! 

What We Offer:

• 401K
• Paid Vacation
• Health and Dental Insurance
• Life Insurance
• Fitness Program
• Short and Long term disability 

Responsibilities:

• Manage a high volume of customer inquiries by phone, email, text, and chat.
• Responding to Internet Lead requests promptly.
• Be a liaison between customers and the service department.
• Assist in implementing customer campaigns and marketing projects.
• Must be comfortable with computer programs and smart devices.
• Assist in generating reports and logs.

Requirements:

• Call Center experience a plus.
• Dealership experience preferred.
• Automotive Service experience a plus.
• Excellent phone, organizational, written, and oral skills.
• Ability to instantly build rapport with clients with a friendly but professional demeanor.
• Ability to follow instructions from the Business Development Manager.
• Must have a valid driver’s license.
• Positive Attitude.
• Good verbal and written communication skills.
• Self-motivation and self-sufficient.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Drive to succeed customer expectations.