Pick-Up and Delivery Driver

Are you passionate about delivering exceptional customer service? Do you enjoy being on the road and taking pride in creating a great experience for others? Lexus Carlsbad is seeking a professional, friendly, and dependable Pick-Up and Delivery Driver to join our team. This role is essential in ensuring that our service guests receive top-notch care, not only with safe and efficient transportation but also through your attention to detail and support in maintaining a welcoming environment at our dealership.

What We Offer:

• Excellent Culture
• Advancement opportunities
• Medical, Dental and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan and matching program
• Paid Vacation
• Tuition Reimbursement

Major Essential Duties:

• Pick up and re-deliver customer cars for any service guests as needed.
• Drives customers to their homes or places of business and picks them up after their vehicle is repaired.
• Coordinate all routes with the Service Managers to ensure all customers are taken care of in a timely manner.
• Ensures to check for any damage on customer cars before and after delivery.
• Use good judgment and safe driving skills.
• Keeps a timely shuttle/delivery route.
• Assists passengers getting in and out of vehicles.
• Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service.
• Assured that shuttle SUV is properly maintained. Notify service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance.
• Ensures that customer vehicles are clean and ready to be returned with no warning lights illuminated.
• Maintain accurate and detailed trip records.
• Demonstrate exceptional customer relations.
• Follow all quality control processes and procedures.
• Work with the customer relations manager to ensure all items are ordered and stocked.
• Ensure service lounge is clean and organized.
• Store away supply orders when they arrive.
• Must wear a dealership provided uniform, maintaining a professional personal appearance.
• Maintain a safe driving record.
• Other duties may be assigned.

Qualifications:

• Must have a valid driver’s license
• Driving Experience: Previous experience in driving and delivery roles preferred
• Clean Driving Record: A history free of major traffic violations or accidents.
• Knowledge of Local Routes: Familiarity with the delivery area, including streets, traffic patterns, and shortcuts.
• Time Management Skills: Ability to plan routes efficiently and meet delivery deadlines.
• Customer Service Skills: Professional and friendly demeanor when interacting with customers.
• Attention to Detail: Ensuring accurate deliveries and proper handling of goods.
• Dependability: A strong work ethic and reliability to show up on time and complete tasks.
• Must exhibit a professional appearance and demeanor
• Must have the ability to read and comprehend instructions and information and have good verbal communication skills.

We are an EOE/M/F/D/V Employer and support a drug-free workplace