Service Technician
Knoxville, TN
Full Time
We are looking for an A-Level Automotive Service Technician to join our growing team! The right candidate will have an extensive service technician background with over 3 years of experience. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done, while overseeing lower level technicians and offering support.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Compensation:
- $25 to $50 an hour.
- Higher pay available based on experience
- 40 Hours a week
- Up to $10,000 signing bonus for Ford Certified Techs
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Responsibilities
- Diagnose and perform advanced mechanical and electrical repairs, including engine overhauls, transmission diagnostics, and hybrid/EV systems.
- Utilize Ford IDS and other OEM diagnostic tools to troubleshoot complex issues.
- Perform in-depth warranty repairs and ensure compliance with Ford service standards.
- Mentor and guide B-Level and entry-level technicians, assisting with their development and training.
- Execute advanced vehicle programming and software updates.
- Work closely with Service Advisors to provide accurate estimates and communicate repair needs.
- Maintain a high level of efficiency and accuracy in all repair work.
Qualifications
- Minimum 3 years of hands-on automotive service technician experience.
- Ford Senior Master Technician or equivalent ASE certifications preferred.
- Expertise in engine, transmission, electrical, and hybrid/EV system repairs.
- Strong proficiency in Ford diagnostic tools (IDS, FDRS, or equivalent).
- Ability to lead and mentor lower-level technicians.
- Valid U.S. driver’s license with a safe driving record.
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.
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