Business Development Coordinator
West US Highway 290, Austin, TX
Full Time
West US Highway 290, Austin, TX
Full Time
BENEFITS
- Medical, Dental and Vision Insurance
- 401(K) match up to 3%
- Paid time off
- Flexible Schedules
Responsibilities
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Answer customer calls and establish follows-up with service appointments that don't show
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Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
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Provide customers with initial product information and direct them to the appropriate dealership resources
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Use dealership coupons to influence customers to come in
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Follow up with leads that are not ready to make an appointment or no-show
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Participate in team and process development sessions – keeping positive relationships with teammates, service advisors and dealership management
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Utilize CRM tracking system daily
Qualifications
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At least one previous role based in customer service experience
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Excellent teammate with collaborative attitude and eagerness to improve
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Prompt and courteous demeanor
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Positive and hardworking personality
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Strong computer skills
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Valid driver’s license
- Be a self starter
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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