Service Consultant
Hartford, CT
Full Time
Land Rover Hartford is looking for an experiences Service Consultant.
At our Land Rover dealership, we don’t do ordinary. We cater to clients who expect precision, performance, and a personal touch. That’s where you come in.
We’re looking for a Service Consultant who knows how to make every customer feel like a VIP. Someone who can translate complex vehicle needs into clear, confident communication. Someone who understands that luxury isn’t just about leather seats—it’s about how you treat people
What We Offer
• Competitive compensation
• Full benefits package (medical, dental, 401k, etc.)
• Training and certification with a world-class brand
• A team that values excellence, integrity, and growth
• The chance to build lasting relationships with discerning clients
Responsibilities
• Welcoming clients with warmth, professionalism, and genuine care
• Listening to vehicle concerns and translating them into actionable service requests
• Coordinating with technicians to ensure timely, accurate repairs
• Keeping clients informed with proactive updates and clear recommendations
• Managing appointments, invoices, and follow-ups with precision
• Upholding the Land Rover standard—every single day
Qualifications
• Experience in automotive service or dealership consulting (luxury brand preferred)
• Strong communication skills and a calm, confident demeanor
• Tech-savvy with service software and scheduling systems
• A sharp eye for detail and a high bar for customer satisfaction
• Valid driver’s license and clean driving record
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