Mobile Service Technician
Springfield, IL
Full Time
Mobile Automotive Services Technician
Landmark Ford, Inc. is a part of the Landmark Automotive Group of dealerships in Springfield, IL. Landmark Ford, Inc. is a manufacturer’s authorized automotive services provider for all Ford makes and models, as well as a provider of mobile service solutions, specializing in customer on-site automotive care needs. We are dedicated to delivering exceptional on-site technical support to our clients, by providing convenient, time-savings repair and maintenance services to our customers. We are seeking a skilled and enthusiastic Mobile Services Technician to join our team and help us manage and optimize our mobile service operations.
Position Overview:
As a Mobile Automotive Services Technician, you will be responsible for performing a variety of automotive services at customer locations, including diagnostics, repairs, and maintenance of vehicles. You will represent our company, offering professional service and ensuring customer satisfaction with every visit.
Responsibilities:
- Perform on-site diagnostics, repairs, and preventative maintenance for various makes and models of vehicles.
- Conduct routine inspections and maintenance tasks, including oil changes, brake services, tire repairs, and more.
- Provide exceptional customer service, answering questions and explaining services to clients in a professional manner.
- Perform at a level which meets the service and sales metrics established for the department.
- Maintain a clean and organized work environment in the mobile service van.
- Ensure all services are performed in accordance with manufacturer guidelines and safety regulations.
- Keep accurate records of services performed, parts used, and time spent on each job.
- Communicate effectively with the service team and management to ensure customer needs are met.
Qualifications:
- High school diploma or equivalent.
- Base Level Technician B/C is preferred
- Minimum of 2 years of experience as an automotive technician, with a focus on diagnostics and repairs.
- Strong knowledge of automotive systems, including electrical, mechanical, and diagnostic systems.
- Ability to work independently with minimal supervision.
- Valid driver’s license and a clean driving record.
- Excellent customer service and communication skills.
- Ability to lift and carry heavy parts and tools.
- Must have own tools
Benefits:
- Competitive hourly flat-rate of $19.50 - $22.00, based upon skill and experience.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Paid Time Off and vacation pay
- 401k retirement plan with company match.
- Ongoing training and certification opportunities.
- A fully equipped mobile service van.
- Employee purchase discounts
- Opportunities for career advancement.
Join our team and be a vital part of our mission to provide outstanding mobile service solutions to our clients. If you have strong automotive diagnostic and repair skills and a passion for delivering exceptional service, we invite you to apply for the Mobile Service Advisor position at Landmark Ford, Inc.
Landmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOE
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