Automotive Finance and Insurance (F & I) Manager

Automotive Finance & Insurance Manager

Are you passionate about the automotive industry and finance? Do you have a strong background in automotive finance and insurance, with a track record of delivering exceptional customer service? Landmark Ford East, Inc. (Trucks) is looking for an experienced and motivated Automotive Finance & Insurance (F&I) Manager to join our dynamic team!

As an F&I Manager, you'll play a key role in helping customers secure financing options, sell insurance products, and enhance their overall experience at our dealership. This is a great opportunity to be part of a growing team where your expertise in automotive finance will directly contribute to both customer satisfaction and dealership profitability.

What We Offer:

• Competitive commissions with performance-based bonuses

• Comprehensive benefits package (Health, Dental, Vision, 401k with company match)

• Paid time off and vacation

• Ongoing training and professional development

• A supportive and collaborative team environment

• Opportunity for career advancement within a thriving dealership group

Key Responsibilities:

• Customer Financing & Deal Structuring:

  • Present and explain vehicle financing options, including loan terms, interest rates, and monthly payments.

  • Collaborate with lenders to secure financing that meets customer needs and preferences.

  • Assist customers in selecting vehicle protection products such as warranties, gap insurance, and service contracts.

• Insurance & Protection Products:

  • Recommend and sell a variety of insurance and aftermarket products that benefit our customers.

  • Provide clear explanations of product offerings, emphasizing their value to customers.

• Compliance & Documentation:

  • Ensure all financial transactions and paperwork comply with federal, state, and local regulations.

  • Maintain accurate and organized records of all customer financing and insurance contracts.

• Sales Performance & Profitability:

  • Achieve and exceed monthly and quarterly sales goals for finance and insurance products.

  • Work with the sales team to ensure a smooth transition from vehicle sale to financing.

• Customer Satisfaction & Service:

  • Provide excellent customer service by addressing concerns and questions regarding financing, insurance, and related products.

  • Build strong relationships with customers to ensure repeat business and referrals.

• Team Collaboration:

  • Partner with the sales team to enhance the customer experience.

  • Provide guidance and training sales staff on the benefits and sales techniques for F&I products.

What We’re Looking For:

• Experience:

  • Minimum 2-3 years of experience in automotive finance, insurance sales, or related fields.

  • Proven success in meeting sales targets and building strong customer relationships.

  • Experience with automotive F&I management and knowledge of dealership management systems is preferred.

• Skills & Qualities:

  • In-depth knowledge of automotive financing, insurance products, and industry regulations.

  • Strong communication and negotiation skills.

  • Exceptional attention to detail with the ability to multitask in a fast-paced environment.

  • Ability to explain complex financial products in a clear, customer-friendly manner.

• Education:

  • High school diploma or equivalent (bachelor’s degree in business, finance, or related field preferred).

• Certifications (preferred):

  • F&I Manager certification, or willingness to obtain within a specified period.

  • Relevant state or federal licenses (e.g., insurance license) a plus.

Landmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOE