Experienced Ford Automotive Service Advisor

Titus-Will - Lakewood
11503 Pacific Hwy Sw, Lakewood, WA
Full Time
$75,000 – $150,000 a year

Titus-Will Automotive Group is one of the largest, family-owned dealership groups in the South Sound, serving customers across Tacoma, Olympia, Lakewood, and Parkland since 1938. We are currently seeking experienced Service Advisors to join our high-volume Lakewood Ford service department.

This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.

What We Offer

Compensation & Benefits

Pay Range: $75,000 – $150,000 per year (based on experience, performance, and qualifications)
Compensation Structure: Base salary plus performance-based incentives
Medical, Dental, and Vision insurance
401(k) retirement plan (eligible after 90 days)
Paid training
Employee discounts
PTO: Earn 1.0 hour for every 40 hours worked
Highly productive shop with modern equipment and the newest technology

More benefit details available here:
https://tituswilljobs.com/service-advisor/service-advisor-additional-information/

Why You’ll Love Working Here

Consistently busy, high-volume service department
Supportive leadership team that understands advisor workflow
Strong technician team and efficient shop processes
Opportunity to work with multiple brands, including Ford, Toyota, General Motors, and Hyundai
Family-owned company with many long-tenured employees and real advancement opportunities

What You’ll Do

Greet customers and guide them through the service process
Write accurate repair orders and clearly communicate service recommendations
Build trust and long-term customer relationships
Coordinate with technicians to ensure timely, high-quality repairs
Meet performance goals while delivering an excellent customer experience

Qualifications

3+ years of experience as a Service Advisor/Writer in a dealership or independent shop
Strong customer service and communication skills
Ability to thrive in a fast-paced, high-volume environment
Valid driver’s license and clean driving record

About Titus-Will Automotive Group

Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models.

Visit www.tituswilljobs.com to view all current openings.

Equal Opportunity Employer

Titus-Will Automotive Group is a drug-free workplace and an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws. Employment is contingent upon completion of a pre-employment drug screen (excluding marijuana). Positions involving driving company or customer vehicles require a valid driving record.

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Titus-Will - Lakewood