Kuhn VolkswagenView All Jobs

Automotive Service Advisor

  • Kuhn Volkswagen
  • 3900 W Kennedy Blvd, Tampa, FL
  • Full Time
  • $70,000 – $120,000 a year
APPLY NOWor

Automotive Service Advisor

Kuhn Volkswagen

 

Business is BOOMING at Kuhn Volkswagen!  Located in the heart of South Tampa, Kuhn VW is one of America's most progressive family owned and operated automotive companies proudly serving Tampa Bay! Kuhn Volkswagen has been a staple in the Tampa Bay area for well over 20 years. For the past 2 years, we were the #1 volume Volkswagen store in Central Florida and are tracking in the TOP 10 VW stores Nationally!  We are fast paced and believe in promoting from within and growing our people!  We offer a very competitive compensation plan (see below). Must have two years of experience as a Service Advisor. 

 

Benefits:

  • Competitive Compensation 

  • Signing bonuses for select hires

  • Paid Vacation

  • Employee Purchases and Service Discounts

  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance

  • 401(k) Retirement Saving

  • Career advancement opportunities 

 
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Success Index at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply for Automotive Service Advisor

Please add your resume

10MB limit; .pdf, .doc, and .docx file types are accepted.

Please add your cover letter (optional)

10MB limit; .pdf, .doc, and .docx file types are accepted.

Other Information

Do you have a legal right to work for any employer in the United States?

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Kuhn Volkswagen