Product and Test Drive Specialist
Asheville, NC
Full Time
We are currently seeking a highly motivated Product and Test Drive Specialist to join our growing dynamic and successful team at our dealership located in Asheville, North Carolina. As a Product and Test Drive Specialist, your primary responsibility is to present vehicle features and accompany customers on test drives while establishing positive relationships. You will work closely with the sales and marketing teams to ensure a seamless transition of customers through the sales funnel, helping to provide excellent customer service to ensure satisfaction.
Full time – 40 hour work week. Hourly.
Pay Range: $20.00/hour
What we offer:
- Paid Training
- Free Health Insurance Option Available
- Dental and Vision Insurance Available
- Short and Long Term Disability Insurance
- 401k with company matching contribution available
- Earned Paid Vacations and Holiday Pay
- Immediate PTO Days upon hire start date
- Employee appreciation celebrations
- Career advancement opportunities, promote from within
- Employee Discounts on products and services
- Family owned and operated
- Long term job security
- Identify customer needs and recommend suitable vehicles
- Present vehicle features, and benefits with the ability to assist customers with a full product presentation.
- Arrange test drives and accompany customers
- Collaborate with the Sales Management team to gather and share key information requested by clients.
- Build rapport and establish positive relationships with customers
- Answer customer questions and address concerns
- Provide excellent customer service to ensure satisfaction
- Fully trained in product features and benefits
Qualifications:
- Strong work ethic and high energy throughout the day
- Positive, growth-minded attitude with a willingness to learn and improve
- Excellent verbal and written communication skills with great attention to detail
- Self-motivated and able to stay on task with minimal supervision
- Active listening skills and the ability to communicate clearly and effectively
- Valid driver’s license and a clean driving record
Asheville Ford Lincoln is apart of a large Automotive Group, Krause Auto Group. The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 15 brands (BMW, Mercedes, Ford, Lincoln, Kia, Nissan, Volvo, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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