Small Business Insurance Account Manager

Cleveland, OH
Full Time

or

Embark on a career at Evarts Tremaine, where your dedication and drive extend beyond routine tasks and job responsibilities. Here, you’re not merely an employee; you’re a pivotal force, shaping outcomes for our clients, enriching our community, elevating our team, and redefining the industry. 

 

Our foundation rests on six core values: Integrity, Authenticity, Innovation, Knowledge, Teamwork, and, yes, FUN! Every policy, interaction, and decision we make echoes these principles, and as a member of our team, you’ll be at the forefront of the industry’s innovation and evolution.

 

The Role:

  • Serve as the crucial day-to-day contact for our small business clients
  • Survey policy coverages and unearth opportunities for cross-selling and up-selling
  • Take inbound calls and warm leads for our small business referrals, pre-qualify and guide clients through the application, quote, and policy issuance process
  • Seamlessly perform all account transactions, including renewals, ID Cards, proposals, endorsements, certificates, claims, and billing, while supported by both an account coordinator and state of the art technology
  • Respond to and anticipate client inquiries, ensuring account retention meets our high standards
  • Maintain comprehensive client files, ensuring all transactions, notes, and diaries are inputted and up-to-date.

 

Requirements:

  • Current Ohio Property & Casualty Insurance License
  • A college degree is desirable, as are certifications like CISR, AU, CIC, or CPCU
  • Minimum 2-3 years of hands-on experience in account management for commercial lines insurance
  • Proven expertise in binding, quoting, and issuing coverage online

 

The Perks:

  • Hybrid remote work environment
  • A competitive base salary complemented by merit raises and new business commission Salary Range $50,000-$60,000
  • Paid Employee Premiums for Medical, Life, and Long-Term Disability Insurance
  • Options for Dental & Vision insurance
  • 401(k) plan with a generous match
  • Paid Holidays and generous PTO
  • Tuition reimbursement and access to industry designation bonus programs
  • Safe, convenient, well-lit, and supervised parking 
  • Delicious, healthy lunches from HarvestOwl
  • An onsite fitness center, complete with a complimentary membership
  • Engagement with your community through volunteer opportunities
  • A supportive, team-first culture driven by the Entrepreneurial Operating System (EOS)

 

Join us. Propel your career, embrace balanced living, and work alongside a passionate team at Evarts Tremaine.

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If you have questions, please contact Careers@evartstremaine.com