Customer Service/valet and shuttle driver

JOB SUMMARY: We are looking for a Customer Service representative to join our growing team! The right candidate will have previous experience and strong attention to detail. The day-to-day duties of this role include greeting clients, answering phones, building relationships and setting appointments.

We are looking for someone that has people skills and warm and likable personality. 

Responsibilities

• Work closely and effectively with clients and supervisors

• Shuttle driver/parking vehicles/bank run and post office

• Coordinates with parts and advisors to ensure an excellent client experience.

• Process all paperwork to ensure proper documentation and to verify criteria

• Stays abreast of all factory recalls, announcements, and procedures

• Establish and build positive relationships with clients

• Review every repair clients service needs and contact them with reminders and set appointments

• Provide a weekly report to the service manager regarding calls and concerns

• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers

Qualifications

• Exceptional Customer Service 

• Attention to detail

• Ability to work well with others and be part of a team

• General Vehicle knowledge

• Valid driver's license and clean driving record