Automotive Sales Business Development Representative

Sales Business Development Representative (BDC)

In this role, you will be the primary connection between our customers and their future vehicle. You’ll guide customers through the early stages of the buying process—answering questions about our dealership, available vehicles, and purchasing options—while delivering a professional and engaging customer experience. You’ll also gain hands-on knowledge of the latest vehicles and automotive technology.

What’s In It for You

• Competitive hourly pay plus commission

• 1–2 Saturdays per month | No Sundays

• Only two evening shifts per week

• Paid Time Off after 90 days

• Promote-from-within culture

• Ongoing mentorship and coaching

• Team roundtables and process collaboration

• Clear expectations and communication

• Medical, Dental, and Vision Insurance

• Life Insurance

• 401(k) Plan

• Paid training

• Employee discounts on products and services

Responsibilities

• Answer inbound customer calls and schedule sales appointments

• Respond promptly to internet, phone, and live-chat inquiries using established scripts and templates

• Provide customers with initial vehicle and dealership information

• Present preliminary financing options based on customer needs

• Follow up with leads who are not yet ready to schedule or who did not show for appointments

• Maintain accurate and consistent CRM documentation daily

• Participate in team meetings and process-improvement sessions

• Build positive working relationships with sales teams and dealership leadership

Qualifications

• Previous experience in a customer-service-focused role

• Strong dependability and attendance

• Team-oriented mindset with a positive attitude

• Prompt, professional, and courteous communication style

• Enthusiastic and motivated personality

• Strong computer and CRM skills

• Ability to pass a pre-employment background check and drug screening

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at all levels of our organization. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are committed to providing a safe, drug-free work environment. Applicants must possess a valid driver’s license with a satisfactory driving record.