Director of Client Solutions, SMB

Who We Are:

Blanchard® is the global leader in management training. for nearly 40 years, Blanchard® has been creating the best managers in the world, training over 150,000 people each year. From the award-winning first-time manager program—based on the best-selling business book, the new one minute manager®, to SLII®, the most widely taught leadership model in the world, Blanchard is the expert in management training across all levels of an organization and is the provider of choice by fortune 500 companies as well as small to medium businesses, governments, and educational and nonprofit organizations.

Our headquarters is in Escondido, California with remote locations across the United States, Canada, and the United Kingdom. We are a dog-friendly company that encourages our colleagues to establish a healthy work-life balance. Our company culture and values are critical to who we are and how we build connections with our colleagues and clients. Together we want to grow as a company and as individuals, as we look for authentic, diverse talent to join our team. 

This role presents a tremendous opportunity to be part of a dynamic, growth-oriented sales team at Blanchard. If you’re a driven, strategic sales professional who excels in building new business, we’d love to hear from you!

Role Purpose: Blanchard is looking for a driven and energetic SMB Sales Director to help grow our customer base within the small to mid-sized business segment. This is a fully remote role, perfect for an early- to mid-career sales professional who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in hitting and exceeding their number.

**Base Salary Range: $75,000 - $80,000 + uncapped commission

Key Responsibilities:

• Grow revenue by acquiring new SMB clients and expanding relationships with existing ones.
• Consistently meet or exceed assigned sales targets through proactive outreach and solution selling.
• Take full ownership of your pipeline and sales number — tracking progress, forecasting accurately, and hitting goals.
• Build strong relationships with business owners and mid-level decision-makers.
• Identify and engage qualified leads through outbound efforts and marketing-generated opportunities.
• Effectively manage the full sales cycle, from first contact to close.
• Communicate Blanchard’s value proposition clearly and compellingly to SMB buyers.
• Collaborate with internal teams to ensure smooth handoff and customer success post-sale.

Ideal Candidate Profile:

• 1–2 years of successful sales or business development experience (preferably B2B).
• Natural prospector who enjoys reaching out to new contacts and uncovering opportunities.
• Comfortable working independently in a remote environment with strong time management and self-discipline.
• Strong communication and organizational skills, with the ability to manage multiple deals.
• Coachable, goal-oriented, and accountable for results.
• Eager to grow in a high-performance, team-driven sales culture.
• Ability to learn and apply a consultative sales approach.

Knowledge, Skills & Abilities:

• Strong written, and virtual presentation skills
• Listening and interpersonal skills
• Ability to partner effectively with internal associates
• Ability to manage multiple accounts
• Strong analytical and forecasting skill

Aptitude:

• Strong customer orientation
• Problem solving skills 
• Business acumen
• Consultative selling approach
• Driven to achieve results and self motivated
• Influencer and negotiator

Education & Experience:

• Bachelor’s degree or equivalent work experience
• Advanced degree a plus
• Previous record of attaining and exceeding sales goals
• Demonstrated success selling to new and existing accounts
• Experience growing customer accounts over a long period of time
• Proficient in the use of Microsoft office suite (word, excel, Powerpoint) and CRM system

Work Environment: Normal office environment to include operating a computer and using the phone. requires adaptability, quick decision making, ability to juggle multiple priorities, oral communication, ability to interpret data, dependability, good judgment, reading, social skills, influence and relate well to others, stress controls, ability to work independently. some travel required primarily in region.

Blanchard is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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