Automotive Service Advisor

Benefits:

• Competitive salary and compensation package
• Opportunities for career advancement
• Comprehensive health and dental insurance plans
• Retirement savings plan
• Paid time off and holidays
• Employee discounts on products and services

Responsibilities:

• Assist customers in scheduling and arranging service appointments
• Provide accurate estimates of service costs and timelines
• Communicate with customers throughout the service process to provide updates and recommendations
• Coordinate with technicians and other team members to ensure efficient and timely completion of service requests
• Address customer inquiries and concerns in a professional and courteous manner
• Maintain detailed records of customer interactions and service activities

Requirements:

• Prior experience in a service advisor or customer service role within the automotive industry
• Strong knowledge of vehicle maintenance and repair processes
• Exceptional communication and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in computer systems and automotive software
• Detail-oriented with strong organizational skills

About the Company:

Kayser Chrysler Center of Watertown is a reputable automotive dealership located in Watertown, Wisconsin. We are committed to providing exceptional customer service and maintaining high standards of automotive quality and integrity. Our team is dedicated to creating a positive and rewarding work environment, fostering growth and success for our employees.