Automotive Service Warranty Clerk

Join the Jim Norton Ford team and become part of a dealership that values precision, performance, and people. We’re currently looking for a dependable and detail-driven Service Warranty Clerk to help support our high-volume service department by ensuring timely and accurate processing of warranty claims.

This is your opportunity to grow with a dealership that believes in doing things the right way — with a reputation built on trust and excellence.

What You'll Do:

• Prepare, review, and submit manufacturer and vendor warranty claims with speed and accuracy

• Verify all repair order documentation for compliance with warranty and policy guidelines

• Track warranty receivables and ensure timely reimbursement through diligent follow-up

• Partner with service advisors and technicians to gather required claim documentation

• Maintain current knowledge of all OEM warranty guidelines and deadlines

• Support the Service Manager and Controller with warranty accounting, reporting, and reconciliation

What We're Looking For:

• Prior experience in a dealership or service office setting strongly preferred

• Knowledge of warranty claim processing, repair orders, and manufacturer procedures

• Familiarity with DMS platforms like Reynolds & Reynolds or CDK is a plus

• Organized, accurate, and proactive with strong follow-through

• Ability to multitask and work both independently and as part of a team

• High level of integrity and attention to detail

Why Jim Norton Ford:

• Competitive hourly pay with growth opportunity

• Medical, dental, vision, and 401(k) benefits

• Paid time off and employee discounts

• Work in a fast-paced, supportive dealership environment

• Be part of one of the most respected automotive groups in the region

If you're ready to bring your talents to a professional team where your work matters, apply today and grow your career with Jim Norton Ford.

Equal Opportunity Employer:

Jim Norton Ford is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable law.