Service Manager

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Manager Compensation and Benefits:

• Competitive Pay

• Flexible Working Hours

• Health Insurance

• PTO & Sick Leave

• 401(K)

• Profit-Sharing

RESPONSIBILITIES

• Ensure customers receive prompt, courteous, and effective service

• Serve as a liaison between technicians and customers

• Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer

• Manage and hire technicians and service advisors

• Interview and make new hires

• Distribute work between technicians

• Prioritize required services

• Ensure customers have a positive dealership experience

• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled

• Spend quality time building relationships with the customers
  
  

REQUIREMENTS

• Technical automotive knowledge

• Demonstrated ability to manage others

• Organized and friendly personality

• Previous dealership experience required

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.