Bilingual Sales & Leasing Consultant

Sales Associate (Bilingual – English/Spanish Preferred)

Join a team that wins.

We’re looking for driven sales professionals who want more than just a job — they want a career built on results, relationships, and real earning potential. If you’re the kind of person who thrives on turning opportunities into appointments, appointments into sales, and sales into long-term customers, this is the place for you. Bilingual candidates who can confidently serve both English- and Spanish-speaking customers are strongly preferred.

Job Summary
The mission of the salesperson is to maximize and support 100% of all inbound (Showroom, Phone, Internet Opportunities) and outbound (Sold Follow-up, Prospect Follow-up, Prospecting, and Service Opportunities) customer traffic, while maintaining the highest possible level of customer satisfaction. By his/her impression, the image of the dealership is portrayed. This position requires an individual with excellent people skills. This position will include daily interaction with the dealership’s Management Staff (Variable & Fixed Operations) and select Sales Managers/Floor Managers.

What You’ll Do

• Work a daily business plan covering incoming traffic, phone-ups, sold/prospect follow-up, orphan follow-up, and service opportunities
• Use Vin Solutions CRM to manage leads, track activity, and measure results
• Make initial calls, send personalized emails, and confirm appointments to improve show rates
• Greet customers, complete needs assessments, select the right vehicle with Floor Manager support, and deliver a strong presentation
• Demonstrate vehicles, present numbers, facilitate paperwork, and deliver vehicles
• Complete sold and unsold follow-up, generate referrals, and maintain ongoing customer contact
• Sign customers up for their first service appointment at delivery
• Adhere to all company policies, procedures, and safety standards

What You Bring

• High school diploma or equivalent
• Strong interpersonal and telephone skills
• Professional appearance and customer-oriented attitude
• Self-motivated, organized, and Trainable
• Ability to read and comprehend instructions and information
• Understanding of federal, state, and local laws that govern retail sales
• Bilingual in English and Spanish preferred (ability to clearly communicate with Spanish-speaking customers is a strong advantage)

Benefits

• Medical – 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistance Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Essential Functions
(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting: Remaining in the seated position
• Standing: Stand for long periods of time
• Walking: Be able to move around the facility and grounds
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
• Reaching: Extending hand(s) and arm(s) in any direction
• Crouching: Bending body downward and forward by bending legs and spine
• Far Vision: Clarity of vision at 20 feet or more
• Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
• Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly

Environmental Conditions
Be able to work outside in weather and inside a climate-controlled environment

Demonstration Drives
Salespersons will accompany customers on demonstration drives. Under no circumstances will a customer be allowed to drive a new or used automobile without being accompanied by a salesperson. The customer's driver license must always be photocopied before beginning a demonstration drive.

Dress Code
All sales people will keep themselves and their work area neat and clean. Excellent hygiene and grooming are a must. A Company Polo or shirt and tie are required for all men and business professional for all women. Your clothing must be clean, pressed and shoes shined. There will be no eating at your desk area. Take pride in your appearance and surroundings.

Behavior
The only thing in life we have control of is our attitude. A positive mental attitude is just as contagious as a negative attitude. The door to happiness opens from the inside out not the outside in.

Choose your attitude every day!