Quality and Compliance Manager

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The QCM ensures continuous regulatory compliance, clinical quality, and survey readiness across assigned assisted living and memory care communities. This role provides strategic guidance and direct support to clinical leaders by identifying risks, conducting mock surveys, and leading corrective action planning.

Essential Functions

  • Compliance & Auditing: Lead routine mock surveys and random audits to assess regulatory readiness; verify the implementation of corrective and preventive actions.

  • Risk Management: Identify compliance gaps and documentation deficiencies; analyze recurring issues to implement systemic, organization-wide improvements.

  • Survey Support: Prepare communities for licensing and unannounced surveys; translate deficiency reports into actionable operational steps.

  • Education & Coaching: Partner with regional teams to provide compliance-focused training; coach leaders on sustainable clinical practices and infection control.

  • Data & Reporting: Monitor clinical trends and quality metrics; prepare compliance reports for executive leadership to prioritize high-risk focus areas.

  • Liaison: Represent the company professionally to government regulators and maintain clear communication between corporate and community teams.

Required Education & Experience

  • Licensure: Current Registered Nurse (RN) license in good standing.

  • Experience: 3–5 years of clinical experience in assisted living, memory care, or senior housing.

  • Expertise: Demonstrated background in multi-site regulatory compliance, mock surveys, and HIPAA/CDC/CMS guidelines.

  • Technical: Proficiency in Electronic Health Records (EHR) and Microsoft Office Suite (Excel, Word, PowerPoint).

  • Travel: Ability to travel regularly, including overnight, and work a flexible schedule in a 24-hour operation.

Skills & Qualifications

  • Analytical: Ability to interpret complex regulations and calculate clinical/financial data (ratios, percentages, etc.).

  • Communication: Strong written and verbal skills for report writing and presenting to executive leadership.

  • Physical: Ability to sit, stand, and lift up to 50 lbs; capacity to work in a fast-paced environment with occasional exposure to outdoor weather.

Employment Disclosures

  • At-Will Employment: This description does not constitute an employment contract; employment remains at-will.

  • EEO Statement: Jaybird Senior Living is an equal opportunity employer. We do not discriminate based on race, national origin, gender, sexual orientation, disability, age, or any other legally protected status.

The Perks That Matter:

  • Competitive salary and bonus opportunities

  • Health, dental, vision, disability, and life insurance

  • 401(k) with match

  • Paid time off and flexible hours

  • Employee assistance program and on-demand pay

  • Career growth in a fast-growing company

About Jaybird Senior Living

We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose.

Since 2004, we’ve created a culture where our staff can innovate and grow — while our residents thrive and their families enjoy peace of mind.

The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay.

We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.

 

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Equal Employment Opportunity Information (Voluntary Disclosures)

Jaybird Senior Living is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Jaybird Senior Living are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Jaybird Senior Living. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

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Veteran status

Jaybird Senior Living is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Jaybird Senior Living to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Jaybird Senior Living

If you have questions, please contact hr@jaybirdsl.com