Automotive service writer

Description of the role:

As an Automotive Service Writer at James Chevrolet in Johnstown, NY, you will be responsible for assisting customers with their vehicle service needs and ensuring a smooth communication process between customers and the service department.

Responsibilities:

• Interact with customers to understand their service requirements
• Provide estimates for service costs
• Schedule service appointments and follow up with customers
• Communicate effectively with the service department to ensure timely completion of work
• Handle customer inquiries and complaints in a professional manner

Requirements:

• Previous experience in a customer service role is preferred
• Knowledge of automotive terminology and repair processes
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational skills and attention to detail

Benefits:

• Competitive salary range of $45,000.00 - $75,000.00 per year paid weekly
• Health insurance and retirement benefits
• Paid time off and holidays
• Ongoing training and development opportunities
• Employee pricing on vehicles, parts and service

About the Company:

James Chevrolet is a trusted automotive dealership in Johnstown, NY, committed to providing exceptional customer service and quality vehicles. We value our employees and offer a supportive work environment with opportunities for growth.