Parts Manager

Jaguar Land Rover Columbia
540 Jamil Rd, Columbia, SC
Full Time
$70,000 – $130,000 a year

Jaguar Land Rover Columbia | Mills Automotive Group | Columbia, SC

Jaguar Land Rover Columbia is seeking a Parts Manager who takes ownership of department profitability, inventory accuracy, and the service experience. We’re looking for a hands-on leader who builds a strong team, keeps our technicians supplied, and manages inventory with discipline.

As part of Mills Automotive Group, you will work closely with dealership leadership to grow a profitable parts operation that earns the confidence of our clients and employees.

Key Responsibilities

Drive profitable growth: Manage parts sales, gross profit, margins, and expenses across repair orders, retail, and wholesale business.
Own inventory performance: Maintain appropriate stocking levels, improve inventory turn, and reduce aged and obsolete inventory through disciplined purchasing, returns, and manufacturer programs.
Support shop productivity: Partner with the Service Manager, advisors, and technicians to improve parts availability, reduce repair delays, and communicate accurate arrival times.
Control special orders: Track special-order parts from purchase through installation or return, with clear accountability for deposits, follow-up, and unclaimed orders.
Protect inventory accuracy: Maintain accurate receiving, stocking, billing, credits, and returns. Conduct regular cycle counts and oversee physical inventories.
Manage manufacturer requirements: Follow JLR ordering, return, warranty-parts retention, and core-return procedures.
Strengthen daily processes: Ensure parts are correctly identified, billed to the appropriate repair order, and accounted for before job completion.
Develop the team: Train, coach, and hold employees accountable for accuracy, responsiveness, productivity, and professional communication.
Lead with visibility: Review department results with dealership leadership and take action on margin, fill rate, inventory discrepancies, outstanding credits, and obsolescence.
Deliver a luxury experience: Treat every client and internal department with urgency, professionalism, and respect.

Qualifications

Automotive dealership parts experience with demonstrated leadership ability; prior Parts Manager experience preferred.
Jaguar Land Rover or other luxury automotive experience preferred.
Strong understanding of inventory control, stocking strategies, pricing, gross profit, and department financial performance.
Experience with a dealership management system; CDK experience preferred.
Ability to organize a busy department, resolve problems, and follow through on commitments.
Strong communication skills and a collaborative approach to working with Service, Sales, and Accounting.
High standards for integrity, accountability, and client care.

What Success Looks Like

An accurate inventory. Parts available when the shop needs them. Healthy margins. Controlled obsolescence. A team that communicates clearly and follows through.

We want a leader who understands that a successful parts department contributes directly to dealership profitability, technician productivity, and client loyalty.

Apply today to lead the parts department at Jaguar Land Rover Columbia.

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Jaguar Land Rover Columbia